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Legal Support

CREATE AN INCIDENT

First, tell us about your request so that we can direct your issue to the right support specialist:

    Your Name:

    What country do you reside in?

    Your contact information:

    Please provide a detailed summary of your privacy question

      REPORT A TECHNICAL SUPPORT SCAM

      Enerpize takes its commitments seriously to protect and maintain the privacy of its customers data, and to empower its customers to implement and use its services in a protected manner. Unfortunately, technical support scams have become all too common across the industry, affecting consumers worldwide. Customers, family, friends, and enerpize employees are all receiving unsolicited phones calls and pop-up advertisement from fraudsters claiming to be from a reputable company or an enerpize partner.

      If you have been contacted by someone claiming to be from enerpize and believe it was a scam, you can help us stop these fraudsters by using this form to report all the information regarding your interaction with them.

      The information you provide will assist enerpize in ongoing investigations with law enforcement as we take appropriate action against businesses targeting our customers, and will NOT be used to contact you for general marketing purposes.

      Enerpize is committed to helping our customers and to protecting your privacy. You may read the enerpize Privacy Statement if you would like more information on how we protect customer information.

      This customer complaint form is not for requesting enerpize technical support.


      FRAUDULENT COMPANY DETAIL INFORMATION

      Please provide any information you have about the fraudulent company.


      Fraudulent company name

      Fraudulent representative name
      If applicable

      Fraudulent location

      Fraudulent contacts

      TECH SUPPORT SCAM COMPLAINT DETAILS

      Please provide the following information regarding your interaction with the fraudulent company.

      Date of fraudulent communication*

      How did you come into contact with the fraudulent company?*

      Did you interact with a representative from the fraudulent company?*

      Did you pay for services?*

      Please describe your experience
      Include any additional info you may have about the fraudulent company and the product or service offered. DO NOT include any personal or sensitive information such as your, Social Security Number, date of birth, financial accounts, credit/debit card numbers, driver’s license number, health or medical history, or other sensitive information.

      Did you report this incident to law enforcement? *

      Customer Information

      In enerpize’s effort to further its investigation of technical support scammers, enerpize may need to contact you about your submission to follow-up on specific details.

      Note: enerpize will be able to reference the information you provided in this complaint form, including the day and time it was submitted.

      May enerpize contact you with further questions, if necessary? *

      Your age range (optional)
      Enerpize asks for this to understand who tech support fraudsters are targeting. With this information, enerpize will be able to focus investigation efforts, as well as increase education efforts, and better safeguard its products and services.